Restoring mental wellness, one patient at a time.

Lucero brings more than a decade of healthcare administration experience across primary care and behavioral health. She built the intake and scheduling systems used at Restore Wellness today, with a focus on getting new patients seen quickly without sacrificing the personal touch.

She oversees the front-of-house team, patient onboarding, and provider scheduling, and personally reviews any escalation to make sure it lands in the right hands. Bilingual in English and Spanish, she is often the first friendly voice a new patient hears.

Sam leads the TMS program end-to-end — from insurance authorization through the full 36-session treatment course — and coordinates the broader specialty pipeline (genetic testing, structured evaluations, and outcomes tracking).

He is trained in TMS device operation and safety protocols, and works directly with the clinical team to ensure every session runs on time, on protocol, and with the warmth patients expect. He is a strong proponent of measurement-based care and helped implement the practice's outcomes dashboard.

Melaney has spent her career untangling the parts of healthcare that patients dread most: insurance, prior authorizations, and out-of-pocket estimates. At Restore Wellness she runs free, confidential benefits checks before your first visit so there are no surprises.

She works with most major commercial plans, Medicare, and select Medicare Advantage plans, and is a fierce advocate for patients navigating claim denials or appeals.